Legal
Privacy Policy & Terms of Use
Effective Date: 19 June 2026
Welcome to Satspandana Wellness Retreat. By accessing and using this website, you agree to comply with the terms outlined below. If you do not agree with these terms, please discontinue use of this website.
About Us
Satspandana Wellness Retreat provides information regarding Ayurveda, Physiotherapy, Integrated Wellness Programs, Retreat Services, Accommodation, Events, and related services through this website.
Information We Collect
We may collect personal information voluntarily provided by users through:
- ›Contact forms
- ›Appointment requests
- ›Consultation inquiries
- ›Accommodation inquiries
- ›Wellness program registrations
- ›Email communications
Information collected may include:
- ›Name
- ›Email Address
- ›Phone Number
- ›Appointment Preferences
- ›Accommodation Requirements
- ›Information voluntarily provided in messages or inquiries
We may also collect non-personal information such as browser type, device information, IP address, and website usage statistics for analytical and operational purposes.
How We Use Your Information
Information provided may be used to:
- ›Respond to inquiries
- ›Schedule appointments and consultations
- ›Provide information regarding treatments, services, programs, and accommodations
- ›Improve website performance and user experience
- ›Maintain administrative and operational records
- ›Communicate important service-related updates
We do not sell, rent, lease, or trade personal information to third parties.
Health Information Disclaimer
Any health-related information voluntarily submitted through this website is used solely for communication, appointment scheduling, consultation requests, and service-related purposes.
Information provided on this website is intended for general informational purposes only and should not be considered medical advice, diagnosis, or treatment.
Users should always consult qualified healthcare professionals regarding any medical condition or treatment decision.
Payment Information
Satspandana Wellness Retreat does not collect, store, process, or retain:
- ›Credit Card Information
- ›Debit Card Information
- ›Bank Account Details
- ›UPI Credentials
- ›Net Banking Credentials
- ›Payment Authentication Information
No direct online payment transactions are initiated or processed through this website. Any payments for treatments, wellness programs, accommodations, consultations, or other services are conducted through approved external payment channels or offline payment methods.
Cookies and Analytics
This website may use cookies and analytics tools to:
- ›Improve website functionality
- ›Understand visitor behavior
- ›Enhance user experience
- ›Monitor website performance
Users may disable cookies through their browser settings.
Intellectual Property Rights
All content on this website, including but not limited to text, images, graphics, logos, designs, videos, documents, downloadable materials, and AI-generated content, is owned by or licensed to Satspandana Wellness Retreat and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, republished, or used for commercial purposes without prior written permission from Satspandana Wellness Retreat.
User Responsibilities
By using this website, you agree:
- ›To provide accurate information when submitting forms.
- ›Not to use the website for unlawful, fraudulent, harmful, or unauthorized activities.
- ›Not to attempt unauthorized access to website systems or data.
- ›Not to interfere with the operation or security of the website.
Third-Party Websites
This website may contain links to external websites, social media platforms, or third-party services. Satspandana Wellness Retreat has no control over and accepts no responsibility for:
- ›Content on third-party websites
- ›Privacy practices of third-party websites
- ›Services offered by third parties
- ›Security practices of third parties
Accessing third-party websites is entirely at the user's own risk.
Disclaimer of Warranties
The website and all content, services, and information provided through it are offered on an "as is" and "as available" basis. Satspandana Wellness Retreat makes no representations or warranties, express or implied, regarding:
- ›Accuracy of information
- ›Completeness of information
- ›Reliability of information
- ›Availability of the website
- ›Suitability of services for any specific purpose
- ›Error-free operation of the website
Information may be updated, modified, or removed without prior notice.
Limitation of Liability
To the maximum extent permitted by applicable law, Satspandana Wellness Retreat, its directors, employees, consultants, practitioners, affiliates, service providers, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from:
- ›Use of or inability to use this website
- ›Reliance on information provided on this website
- ›Website interruptions or downtime
- ›Technical errors or system failures
- ›Viruses, malware, or security incidents
- ›Third-party websites or services
- ›Treatment or wellness program outcomes
- ›Accommodation-related issues
- ›Loss of data, profits, or business interruption
- ›Personal injury or health outcomes
Use of this website and reliance on any information contained herein is entirely at the user's own risk.
Children's Privacy
This website is intended for users aged 18 years and above. We do not knowingly collect personal information from children.
Data Security
Reasonable measures are implemented to protect information submitted through this website. However, no internet-based system can guarantee absolute security, and users acknowledge that transmission of information over the internet carries inherent risks.
Changes to This Policy
Satspandana Wellness Retreat reserves the right to modify, update, suspend, or discontinue any part of this website, these policies, or its services at any time without prior notice. Continued use of the website constitutes acceptance of any revised terms.
Governing Law
These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Thiruvananthapuram, Kerala, India.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy and Terms of Use, please contact:
Satspandana Wellness Retreat
Pirappancode, Thiruvananthapuram, Kerala, India
Satspandanawellness@gmail.com
+91 82816 04406
By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and Terms of Use.